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Trust Quality AssuranceManufacturing Intelligence

Enterprise Manufacturing Intelligence

Stop defects before they reach cost.

Trust Quality Assurance unifies inspection, SPC, machine and supplier data into one governed platform — so every plant detects drift early, acts on it with accountability, and proves control to auditors.

  • Detect process drift in seconds, not at end of shift
  • Cut scrap and rework with predictive quality models
  • Prove control with audit-ready evidence on demand

Built for regulated, high-volume production

  • ISO 9001
  • IATF 16949
  • AS9100D
  • ISO 13485
  • SOC 2 Type II
  • 21 CFR Part 11
production lines connected
180+
enterprise availability SLA
99.95%
signal to alert latency
< 2 s
countries in production
14

Standardising quality data across regulated, high-volume manufacturing operations in Europe, North America and Asia.

  • NORDWERK

    Automotive tier 1

    9 plants

  • VOLTA CELL

    Battery cells

    18 GWh

  • HELIOS

    Electronics

    22 SMT lines

  • FERRUM

    Metal forming

    6 plants

  • MEDIQA

    Medical devices

    ISO 13485

  • AEROSTRUCT

    Aerospace

    AS9100D

Platform

One operating layer for plant-wide quality

Replace spreadsheet handoffs and end-of-shift reports with a system that connects signals, decisions and corrective action across every site.

Reference architecture

From sensor reading to executive decision — and back to the line

Deploy at the edge for latency and resilience, aggregate in the cloud for cross-plant analytics, and keep decision authority with your quality organisation.

Layer 01

Plant floor · acquisition

OPC UA · MQTT · REST · secure file drop

  • FactorySites, areas, lines, cells
  • MachinePLC, CNC, press, welder
  • SensorGauges, cameras, probes
  • Edge deviceBuffering, inference at line
Layer 02

Cloud platform · intelligence

Governed quality model · SPC engine · ML inference

  • Cloud data layerNormalised product, lot and characteristic model with full genealogy
  • AI engineAnomaly detection, vision classification, predictive quality scoring
Layer 03

People · decision

Closed-loop action with owners, evidence and approvals

  • DashboardLine, plant and network views
  • Management reviewKPIs, escalation, accountability
  • DecisionCAPA, recipe change, supplier action

Closed loop: approved decisions flow back to the line as parameter changes, tightened inspection plans and supplier requirements — then the platform measures whether they worked.

Yield trend

+2.1 pt

Scrap rate

-54%

OEE

+5.4 pt

Product

Depth where quality decisions happen

Move from signal to owner to evidence without exporting data between inspection, analytics and action systems.

Stuttgart 01 / Line 3 / Production & OEE
3 of 4 lines running

OEE

87.4%

+5.4 pttarget 85%

Availability

93.1%

+2.2 pt

Performance

95.6%

-0.4 pt

Unplanned downtime

12min

-38%shift to date

OEE breakdown · shift B

target 85%

OEE

+5.4 pt

Availability

+2.2 pt

Quality

FPY 98.2%

Downtime reasons · 7 days

  • Tool change46 · 41%
  • Material starve31 · 68%
  • Sealing unit fault24 · 89%
  • Quality hold12 · 100%

Machine health

4 assets
  • PRESS-0462%

    Die temperature +6 °C vs. recipe

  • WELD-0294%

    Within nominal parameters

  • AOI-1188%

    Model v4.2 · 96% confidence

  • SEAL-0741%

    Bearing vibration trending up

Applied AI

AI that explains itself on the shop floor

Manufacturing quality cannot accept a black box. Every prediction, classification and recommendation arrives with its evidence, its confidence and a named human decision point.

AI Copilot

Ask the plant a question in plain language

Natural-language access to inspection, process and CAPA history with every answer traced to source records.

Root cause analysis

Correlated causes ranked by evidence

Cross-references process parameters, machine state, material lots, operators and shifts to shortlist probable causes.

Predictive defect detection

Warn before the part is scrap

Sequence models score in-process signals to flag drift minutes before parts leave specification.

Quality recommendations

Next best action, with expected effect

Suggests parameter, inspection-plan or containment changes ranked by expected yield and cost impact.

Smart CAPA

Draft corrective actions in seconds

Pre-populates problem statement, containment, root cause and verification plan from linked evidence for human approval.

Vision inspection

Consistent judgement on every part

Classifies surface, weld and assembly defects at line speed with confidence scores and reviewer feedback loops.

Machine learning operations

Models you can audit and roll back

Versioned models with drift monitoring, champion/challenger evaluation and per-plant retraining controls.

Risk prediction

See escape risk before shipment

Scores batches and supplier lots by escape probability using genealogy, process and inspection context.

Production optimisation

Protect yield and throughput together

Balances quality limits against throughput targets to recommend setpoints that hold capability.

Human in the loop

AI recommends, qualified people approve

Versioned and reversible

Model, threshold and prompt history retained

No cross-customer training

Your process data never trains another tenant

Customer evidence

Measured against a documented baseline

Every engagement starts by recording current yield, scrap cost, investigation time and audit effort — so results can be defended in a capital review, not just a slide.

Automotive tier 1 supplier

9 plants · 4 countries · IATF 16949

Situation
Sealing defects were detected at end-of-line audit, on average 6 hours after the process had drifted. Investigations relied on manual export from three systems and took two engineers most of a shift.
Deployment
Inline SPC on 24 critical characteristics, vision inspection on two stations, and CAPA workflows tied to product genealogy. Rolled out on one line, then to nine plants in two quarters.
We stopped arguing about whose data was right. The line, the plant and the customer quality team now look at the same record, and the corrective action has an owner before the shift ends.
Director of Quality, Powertrain Division · account anonymised under NDA

Verified outcomes

  • Scrap cost

    -41%

    vs. 12-month baseline

  • First pass yield

    +2.1 pt

    96.4% → 98.5%

  • Investigation time

    -62%

    8 h → 3 h median

  • Audit preparation

    -3 days

    evidence retrieved on demand

Figures are customer-reported, measured against a 12-month pre-deployment baseline. Results vary with process maturity, data availability and rollout scope.

Request the full case study

Battery cell manufacturer

2 gigafactories · 18 GWh

Coating thickness variation caused formation losses discovered weeks later.

Drift detected within one coating run; formation scrap reduced 28% in the first quarter.

-28%formation scrap

Electronics EMS

22 SMT lines · 3 sites

AOI and SPI data lived in separate silos, so repeat defects were invisible across lines.

Unified board-level defect model surfaced a shared stencil issue affecting six lines.

-34%rework hours

Medical device manufacturer

ISO 13485 · 21 CFR Part 11

Design history and inspection evidence were assembled manually for every audit.

Electronic signatures and immutable audit trail cut audit preparation from days to hours.

100%record traceability

Deployment

From first connector to closed-loop control

Start with the data sources you already trust, then expand from pilot line to multi-plant quality operations without replacing your core systems.

  1. 1

    Week 0–1

    Connect

    Integrate MES, ERP, historian, PLC, camera and gauge sources through native connectors, OPC UA, REST or secure file drop.

    Data access confirmed

  2. 2

    Week 1–2

    Normalise

    Map products, lines, lots, stations and critical characteristics into one governed quality model with genealogy intact.

    Quality model signed off

  3. 3

    Week 2–4

    Monitor

    Enable live SPC, capability tracking, AI defect analytics and alert routing for the agreed scope and owners.

    Alerts in production

  4. 4

    Week 4+

    Close the loop

    Route NCR, CAPA, supplier and audit actions with evidence and effectiveness checks, then measure against the baseline.

    Results vs. baseline

Integration surface

Connectors run at the edge or in the cloud and never require write access to your systems of record unless you enable it explicitly.

  • OPC UA
  • MQTT
  • SAP
  • Siemens
  • Rockwell
  • Ignition
  • Kepware
  • REST API

Business impact

Outcomes a plant controller will accept

The platform is measured on the operational metrics quality leaders already report: investigation time, scrap cost, capacity and audit readiness.

-62%

Faster investigations

Process, inspection and genealogy data arrive pre-correlated, so engineers stop rebuilding the same picture by hand.

median across 14 deployments

-41%

Lower scrap cost

Inline SPC and predictive alerts let teams intervene while the process is still correctable rather than after the audit.

vs. 12-month pre-deployment baseline

+5.4 pt

Higher OEE

Fewer quality holds and shorter containment windows return capacity that was previously absorbed by rework.

average across multi-line rollouts

100%

Traceable evidence

Audit records, approvals, AI decisions and CAPA history stay linked to the product and the production event.

of records in configured scope

Customer-reported figures measured against documented pre-deployment baselines. Results vary with process maturity, data availability and rollout scope; your pilot report states the baseline used.

Trust, security & compliance

Built for the data your auditors and IT team will question

Process parameters, recipes and quality records are among your most sensitive assets. The platform is designed so security review, validation and audit are routine rather than exceptional.

Security programme

SOC 2 Type II aligned controls covering access, change management, monitoring, vendor risk and incident response.

Role-based access control

Permissions scoped by site, line, product family and supplier, with SAML/OIDC single sign-on and SCIM provisioning.

Immutable audit trail

Every read, edit, approval and model decision is time-stamped, attributed and retained for the configured period.

Data integrity

ALCOA+ aligned records with electronic signatures, versioning and no destructive edits to released quality data.

Encryption

TLS 1.3 in transit, AES-256 at rest, customer-managed keys and secret rotation on enterprise agreements.

Availability

99.95% monthly SLA, multi-zone deployment, RPO 15 minutes, RTO 4 hours and edge buffering when the link drops.

Scalability

Proven at 2.4 billion inspection records per year across 180+ connected lines, with sub-second query on hot data.

Data residency

EU, US and APAC regions, with private cloud or on-premise deployment where data cannot leave the plant network.

Standards and compliance coverageThe platform supplies the evidence; certification remains a property of your configured and audited process.
StandardScopePlatform support
ISO 9001Quality management systemProcess control records, management review KPIs, documented improvement loop
IATF 16949Automotive QMSCharacteristic-level SPC, PPAP evidence, layered process audit support, escalation records
AS9100DAerospace QMSTraveller, first-article and nonconformance traceability with configuration history
ISO 13485Medical device QMSDesign history linkage, controlled documents, verified corrective action effectiveness
FDA 21 CFR Part 11Electronic records and signaturesUnique signature binding, audit trail, retention policy and system validation package
VDA 6.3Process audit (German OEMs)Process-step evidence, capability data and corrective action closure per question block
ISO/IEC 27001Information securityControl mapping, risk register and supplier security review artefacts on request

99.95%

monthly availability SLA

15 min

recovery point objective

Annual

third-party penetration test

2.4 B

records processed per year

Start the evaluation

Find out where quality drift is hiding in your plant.

Bring one line, one defect family or one audit workflow. We will map the available data sources, quantify the cost of the current detection delay, and show the fastest route to measurable control.

  • 45-minute technical walkthrough

    With a solution architect who knows manufacturing data, not a scripted demo.

  • NDA before any data review

    We can assess feasibility from sample exports without production access.

  • Written pilot scope

    Baseline metrics, success criteria and exit conditions agreed up front.